PharmacyID helps Australian organisations confirm that people are who they claim to be.

We combine secure identity technology with independent, face-to-face verification through a nationwide network of more than 3,500 participating pharmacies.

Our approach adds an important human safeguard to the identity verification process. Alongside digital checks such as facial matching, liveness detection and online document verification, original identity documents can be physically sighted by a trusted professional who confirms that they belong to the person presenting them.

This gives organisations greater confidence in the people they need to verify – and gives individuals a secure, accessible way to complete the process.

Why we exist

PharmacyID was created in response to a weakness in conventional identity checking: documents and information may appear legitimate, but that doesn’t always confirm who is behind an application.

Founded in 2014 by former Victoria Police Inspector Geoff Stockton, the business grew from decades of experience in policing, fraud prevention, pre-employment screening and criminal history checking.

That experience shaped a more accountable approach – bringing secure digital technology together with independent, in-person verification.

Pharmacies were a natural fit. They are accessible throughout Australia, independent of the organisation requesting the check and experienced in handling sensitive personal information.

Today, PharmacyID supports hundreds of government agencies, employers and other Australian organisations that need identity services they can trust.

Secure. Australian. Accountable.

PharmacyID is wholly Australian owned and operated, with Australian-based staff, locally developed software and data hosted within secure Australian infrastructure.

We are an accredited body of the Australian Criminal Intelligence Commission, a Document Verification Service Gateway Service Provider and independently assessed under the Australian Government’s Information Security Registered Assessors Program (IRAP).

Our Team

Our team brings together experience across fraud prevention, cyber security, technology, software development and customer service.

Together, we help organisations verify identities through processes that are secure, practical and easy to use.

Greater confidence in every identity

Talk to our team about a secure identity verification solution for your organisation.