Document Verification Service (DVS)
Document Verification Service
Verify Australian identity documents for $0.99 per check
Quickly check whether the details provided on an Australian identity document match the original government record.
PharmacyID gives approved Australian organisations secure access to the Australian Government’s Document Verification Service (DVS) through our online application or RESTful API.
Use DVS as a standalone service, integrate it into your existing systems or incorporate it into a broader PharmacyID identity verification and screening process.
$0.99 per check, including GST
Higher-volume discounts are available. A minimum monthly fee of $88, including GST, applies.
What does a DVS check do?
The Document Verification Service checks information supplied from an Australian identity document against the record held by the government authority that issued it.
The DVS returns a match or no-match response, helping your organisation identify incorrect or potentially fraudulent document details quickly and securely.
It can verify documents including:
- Birth certificates
- Centrelink concession cards
- Certificates of registration by descent
- Change of name certificates
- Citizenship certificates
- Driver licences
- ImmiCards
- Marriage certificates
- Medicare cards
- Passports
- Visas
- Death certificates
- Aviation and Maritime Security Identification Cards
- Address details from the Australian Electoral Commission (AEC)
Availability and eligibility requirements vary by document type and intended use.
Simple, secure document verification
A DVS check can be completed in three steps:
- Enter the document details
Submit the required information through PharmacyID’s secure application or your integrated system. - Check the goverment record
The details are securely checked against the record held by the relevant issuing authority. - Receive the result
The DVS returns a match or no-match response for your organisation to process within its identity checking workflow.
Choose how you access DVS
Use our secure online application
Start performing DVS checks without building an integration.
PharmacyID’s standalone application is ideal for organisations with lower transaction volumes, teams that want to get started quickly or businesses that do not require a fully automated process.
Importantly, the DVS verifies the information associated with an identity document. It does not perform facial recognition or determine by itself whether the person presenting the document is the legitimate holder.
For higher-assurance identity verification, PharmacyID can combine DVS document verification with other identity proofing methods such as facial biometrics, liveness detection and face-to-face identity verification.
Integrate through our RESTful API
Build document verification directly into your existing applications and workflows.
PharmacyID’s DVS API allows your system to submit document details and receive the DVS response without staff moving between separate platforms.
API integration is suited to:
- customer and employee onboarding
- HR and recruitment platforms
- identity and background screening services
- financial and professional services
- regulated organisations
- high-volume verification processes.
Talk to PharmacyID About DVS
Call PharmacyID on 03 9379 3383 or contact us to discuss your DVS requirements.
More than a DVS connection
PharmacyID is a fully operational, approved DVS Gateway Service Provider, connecting eligible private-sector organisations to the Australian Government’s Document Verification Service.
Our team can help you understand the onboarding requirements, establish the right access arrangement and incorporate DVS into a process that suits your organisation.
Unlike a standalone technology provider, PharmacyID can also bring together:
- document verification through the DVS
- facial biometrics and liveness detection
- face-to-face verification through more than 3,500 participating pharmacies
- Nationally Coordinated Criminal History Checks
- integrated identity verification workflows.
You can begin with straightforward document verification and add further safeguards as your risk, compliance and operational requirements develop.
DVS for employment and workforce screening
Need to establish an applicant’s identity before completing a police check or other background screening?
PharmacyID can incorporate DVS verification into its Nationally Coordinated Criminal History Check service, creating a more consistent process and reducing duplication for applicants and employers.
Frequently Asked Questions
No. A match confirms that the document information corresponds with the government record. On its own, it does not confirm that the person presenting the information is the document’s legitimate holder.
Where greater identity assurance is required, PharmacyID can combine DVS with facial matching, liveness detection or face-to-face verification.
Yes. Private-sector organisations generally need to become approved DVS Business Users and access the service through an approved Gateway Service Provider such as PharmacyID.
Our team can explain the requirements based on how your organisation intends to use DVS.
No. Eligible organisations can perform checks through PharmacyID’s secure online application without developing an API integration.
If your needs or transaction volumes increase, we can help you move to an integrated workflow.
Yes. Organisations must obtain the individual’s express consent before submitting their identity information for DVS verification..
Different arrangements may apply when an organisation conducts identity verification on behalf of another business. Contact PharmacyID to discuss your intended use and the appropriate access model.
Start verifying documents with PharmacyID
Get secure access to DVS for $0.99 per check, including GST, through our online application or RESTful API.
Higher-volume discounts are available. A minimum monthly fee of $88, including GST, applies.
Call PharmacyID on 03 9379 3383 or contact us to discuss your DVS requirements.
For more information about the DVS, please visit the Australian Government IDMatch website.
RESTful API
If you are interested in integrating your existing workflow with our DVS API please call us.
