Here are some alternative methods you may use to complete your Nationally Coordinated Criminal History Check. Please be aware that there are risks in sending information including copies of your identification via unsecured methods.

Slower

Email your documentation including certified photocopies of your ID to :[email protected]

Applications will be evaluated by our consultants before they are approved for processing.

Slowest

Mail this document and certified photocopies of your ID by registered mail to:

P.O. Box 611 Moonee Ponds, Vic 3039.

Documentation may take up to 2 days to reach us by post.

Certification of true copies can be carried out by:

• Justice of the peace
• A currently Registered Nurse
• Accountants - member of a recognised professional accounting body or a Registered Tax Agent
• Manager of a bank or credit union, other than managers of Bank Travel Centres
• Barrister, Solicitor or Patent Attorney
• Police Officer at a local police station
• Postal Manager or at Selected Australia Post Outlets
• Principal of an Australian Secondary College, High School or Primary School
• Registered Pharmacist
• Medical Practitioner
• Dentist
• Chiropractor
• Physiotherapist
• Veterinary Surgeon
• Optometrist
• Member of Engineers Australia - Other than at the grade of student

For a complete list of individuals who can certify your documentation please visit Australasian Legal Information Institute

The Certifying Person must:

• Write on the copy "This is a true copy of the original documents sighted by me"
• Sign and print their name
• State their profession or occupation group
• Write on the copy the date certified
• List the appropriate registration number; and
• Affix the official stamp or seal of the certifier's organisation on the copy (if available).

Photocopies of previously certified documents will not be accepted. The PharmacyID takes no responsibility for the failure to supply certified ID.

PharmacyID has been designed to eliminate the risk of someone stealing your identity and reduce the risk and inconvenience of copying your ID documents and then hunting around for someone to certify. Sending through the postal service can take a great deal of time and risks inteception by criminals. Your local trusted PharmacyID member can verify your identity quickly and securely by checking your original ID documents. No more copies and no waiting for the mail.

The Short Answer

ACIC aims to process 95% of Nationally Coordinated Criminal History Checks within 10 business days. Around 70% are completed in real time, with results returned to the requesting organisation within minutes. Around 30% are referred to one or more police agencies because a potential match is found; on limited occasions, checks can take longer than 10 business days due to the complexity of police matching and vetting.

The Long Answer

The Australian Criminal Intelligence Commission (ACIC) works with Australian police agencies and accredited bodies to deliver the National Police Checking Service (NPCS), which allows people to apply for a Nationally Coordinated Criminal History Check. ACIC is governed by an ACIC Board that includes Commonwealth law enforcement leaders and the police commissioners/chief police officers from each state and territory.

When a check is lodged, the applicant’s details are submitted into the NPCS Support System (NSS), and the applicant’s personal details are checked against a national database using a name matching algorithm. If the system generates a “potential match”, it is referred to the relevant police agency (or agencies) for further assessment. If the match is confirmed, police then conduct “vetting” and determine what (if anything) can be released in accordance with the purpose/category of the check and the applicable spent convictions legislation and/or information release policies.

Individual standard NCCHC applications: $66.00 (incl. GST), Volunteer checks: $19.80 (incl. GST)

Volunteer checks are available to corporate clients only and are not offered to individuals.

Discounted rates apply for corporate clients.

Your employer may use our Lookup Tool to verify your existing NCCHC's. They may only be checked within 3 months of the certificate creation.

The NCCHC results are dependent upon entering correct details of the Occupation and Purpose for the check. For example, more criminal history details are released by police if the purpose is working unsupervised in an Aged Care facility, than if you are working as an assistant in a grocery store. Full details of the occupation and purpose are critical in ensuring that you have the correct NCCHC. Failure to properly disclose these details will render the NCCHC invalid.

ACIC recommends that NCCHC are not transferable as they are only a “point in time” check. Changing employers therefore requires that a new NCCHC be completed.

PharmacyID is an online service and do not provide an ‘over the counter’ service. The PharmacyID member pharmacy will check your required identity documents and submit your check but cannot begin your application.

The Working with Children Check and the Aged /Vulnerable/Children NCCHC are the same NCCHC's, however the WWC check includes additional background screening. Therefore a WWC must be applied for separately.

Yes. Our consultants are available Monday to Friday 8.00am to 6.00pm and 9.00am to 5.00pm on weekends on 03 9379 3383.