Building Accessible Identity Verification with Vision Australia

For organisations like Vision Australia, accessible identity verification isn’t just a “nice to have” – it’s essential.

With approximately 15 per cent of their workforce being blind or having low vision, every system, process and touchpoint needs to work for everyone.

That’s where things can get complicated.

Police checks, while critical, aren’t always built with accessibility in mind.

And when they don’t work properly, the impact is real – slower onboarding, added frustration, and at times, unintentional exclusion of the very people organisations are trying to support.

That’s why partnerships matter.

Working with Vision Australia, PharmacyID focuses on more than just delivering Nationally Coordinated Criminal History Checks. We ensure the process itself is accessible, intuitive and inclusive – for both staff and volunteers.

The result?

• Faster turnaround times
• A smoother, more user-friendly experience
• Reduced administrative burden
• A system that works for everyone, not just most.

Identity verification shouldn’t be a barrier to participation – it should enable it. And when it’s done right, it strengthens everything behind the scenes, allowing organisations to focus on what really matters.

If accessibility, compliance and efficiency are all priorities for your organisation, it might be time to rethink how identity verification is done.

Contact us for a no-obligation quote.