Jody Grainger

Jody Grainger

Senior Customer Service Officer

Background

Jody started with PharmacyID in March 2025 as a Senior Customer Service Officer, responding to telephone, email and live chat enquiries, and also the reviewing and releasing Nationally Coordinated Criminal History Checks.

Jody has an extensive background in Customer Service with a majority of her career in Banking & Finance including Frontline, Quality Assurance, Coaching & Training, Operations and Card Fraud.